Frequently Asked Question
Balmind is an online platform offering emotional support and mental well-being guidance from culturally matched professionals around the world.
No, Balmind provides mental well-being support, not clinical therapy or medical treatment. Our sessions offer emotional guidance, cultural connection, and supportive conversations.
All professionals on Balmind are carefully vetted, licensed in their home countries, and chosen for their experience, empathy, and professionalism.
Yes! You select someone who matches your language, cultural background, and needs.
Absolutely. All sessions are private, confidential, and securely hosted.
Usually within a day or two. No waitlists, no complicated procedures.
We offer affordable and transparent pricing, clearly shown before booking.
You’re free to switch at any time. We’re here to make sure you feel comfortable.